Transitioning NDIS Participants: How Support Coordinators Can Encourage Continued Independence

By Caitlin Lancaster, Coordinator of Supports at Beresfield Community Care.

A NDIS Support Coordinator’s primary goal is to assist participants in achieving their desired outcomes and promoting their independence. But what happens when participants reach a point where they no longer require support?  There are many ways a Support Coordinator will help NDIS participants transition to a more independent life.

Celebrate Achievements:

When participants accomplish their goals, it is crucial to acknowledge their progress and celebrate their achievements. By recognising their accomplishments, we reinforce their self-esteem and the empowerment they have gained throughout their journey. This positive reinforcement helps participants maintain their motivation and confidence as they transition into a more independent phase.

Conduct a Review and Assess the Current Situation:

Once participants have achieved their goals, conducting a comprehensive review of their current situation is essential. This review should include an assessment of their support needs, capabilities, and any ongoing goals they may have. By understanding their evolving needs, Support Coordinators can determine the level of continuing support required and develop a tailored transition plan.

Collaborate with the Participant:

Effective communication and collaboration with the participant are vital during this transition phase. Engage in open discussions to understand their aspirations, concerns, and preferences as they move towards greater independence. By involving participants in decision-making and giving them autonomy, we empower them to take ownership of their future and foster a sense of control over their support arrangements.

Facilitate Skill-building and Capacity Development:

As participants become more self-reliant, supporting them in building new skills and strengthening their existing capabilities is essential. This may involve connecting them with relevant community resources, training programs, or workshops that enhance their independence. By focusing on skill-building and capacity development, Support Coordinators assist participants in maintaining their independence and reducing their reliance on external support.

Provide Ongoing Monitoring and Review:

Even as participants transition to a more independent lifestyle, it is crucial to provide ongoing monitoring and review of their progress. This involves regular check-ins, evaluating their support needs, and adjusting the level of assistance accordingly. By maintaining a supportive presence, Support Coordinators can help participants navigate any challenges that may arise and ensure a smooth transition into their new phase of independence.

Facilitate Peer Connections and Social Inclusion:

Social connections are vital to a participant’s well-being and sense of belonging. Support Coordinators can facilitate peer connections and social inclusion opportunities for participants transitioning to a more independent life. This may involve introducing them to relevant community groups, recreational activities, or support networks that align with their interests and goals.

Support Coordinators play a crucial role in encouraging NDIS participants to achieve their goals and gain independence. When participants no longer require as much support, it is important for Support Coordinators to facilitate a smooth transition by celebrating achievements, conducting a thorough review, collaborating with participants, facilitating skill-building, providing ongoing monitoring, and fostering social inclusion.

Beresfield Community Care’s Support Coordination team can help facilitate continued independence with participants. Contact Caitlin Lancaster today at or by calling 4964 1131.

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